Daikin Applied Launches Daikin on Site!

Daikin Applied (UK) (DAPUK) together with our in-house service division Daikin Applied Service (DAPS UK) is pleased to announce the launch of our new Daikin on Site remote monitoring systems for our Modular AHU range and across the chiller portfolio of Daikin Applied products.

Daikin on Site has been developed by our applied chiller engineering design team, working closely with our service division to provide a browser based real-time view of a sites chiller operation. In-field service engineers have been able to work with onsite facilities management teams to ensure that the  design and delivery matches all client requirements and that the cloud based IoT solution is both easy to setup and has the flexibility required to meet the widest possible range of customer demands.


All DAPUK chillers now leave the product facility with Daikin on Site software embedded into the unit controller which is ready to be enabled by our service team. The client only has to connect a LAN or 3G/4G modem solution to enable the web data transfer and Daikin on Site is active and ready to use. New Daikin on Site also allows integration of chiller plant room systems on the new cloud based platform.


The data transfer itself is fully secure via event based outbound communication and connections that are encrypted over HTTPS to prevent wiretapping or man in the middle attacks without the need for a VPN connection. The data privacy provided conforms to EU data privacy Chapter 5 and this solution provides total data privacy and storage security ensuring customer trust at all times.


The benefits of Daikin on Site extend beyond simple access to the web based real-time information available 24hours a day 365 days a year, this is only the beginning.  Users of Daikin on Site can create user-friendly personalized dashboards so that you the customer only see what is really important to your installation and the system becomes second nature to you assisting in running a streamline and efficient chiller installation onsite.

Historical working condition data and alarm history is available for the whole life cycle of the chiller operation at a single click and automated reporting setup is possible to provide tailored reporting for when and where you need it. Access to multiple site installations through one web portal is no issue for the Daikin on Site solution as the web platform allows users to set up their own site profiles and they can view their own installations anywhere.

Monitoring, Operation and Improvements

Daikin on Site allows remote monitoring and operation of the chiller equipment both in real time and based on historical trends. This can include energy usage via an energy meter but also includes all operating parameters of the compressor, fans, refrigeration circuits and thermal load. This information allows DAPS UK to build up an operational view of the equipment, which leads to tailored maintenance to customer specific needs and over time builds up a real picture of the units operation including load profile and energy use.

This remote monitoring and operation lead to smarter service solutions looking to offer client savings in the following:

  • Energy Efficiency – up to 20% lower energy cost when unit is controlled and working in an optimised operational envelope, which can only be achieved with real world site working conditions. Daikin on Site prevents the risk of uncontrolled and undiscovered energy consumption increase, which may be experienced in case of inadequate system operation.
  • Remote assistance – allowing for faster reaction and better preparation prior to service engineer site attendance.
  • Alarm – any alarms generated by the unit are emailed to the helpdesk 24 – 7, with a seamless response leading to shorter times to resolve the issue.
  • Breakdown – fault diagnostics can begin before an engineer arrives on site, making sure that the right parts are brought to site and the equipment can be up and running with minimum disruption.
  • Life Expectancy – interaction with the client and adjustment of the chiller configuration together with the smarter service solution will increase the life of the chiller.

The installation profile monitoring information can additionally give rise to energy saving proposals such as Variable Frequency Drives (VFD) for compressors, condenser fan upgrades or improved controls, to name a few, which will save energy costs along with a payback period based on real life data.

Daikin Applied Service National Service Manager Barry Coe believes “Daikin on Site is the most exciting new development in the chiller servicing industry in the last 25 years. It will enable us as a service provider, to give our customers even faster reaction times, real time advice on improving the system efficiency and prevent issues before they occur. We live in a technological advancing world with ever increasing demands and Daikin on Site will help us to exceed current client expectations taking chiller servicing to new heights”.