Client: Anonymous Luxury Hotel Resort
Application: Luxury hospitality facility including rooms, bungalows, restaurants, bars, and spa
Location: Corfu, Greece
Installation Date: 2024
Managing extensive HVAC systems across diverse resort facilities requires seamless operation and real-time responsiveness. To enhance operational efficiency, a prestigious luxury resort in Corfu transitioned from multiple Daikin EDGE controllers to Daikin’s advanced Daikin Cloud Plus, a cloud-based solution.
Customer Requirements
The luxury resort was initially equipped with Daikin VRV IV indoor units (I/Us), ventilation units (VAM), and High Temperature Hydroboxes for domestic hot water (DHW), all controlled via 26 separate EDGE Controllers. This multitude of controllers complicated facility management, making monitoring, controlling, and promptly addressing HVAC issues challenging. The client required a simplified, centralised, and reliable solution for remote monitoring, immediate fault notifications, and efficient management of their HVAC system.
Daikin Solution
Daikin implemented the Daikin DC+ cloud-based platform, offering centralised, remote HVAC monitoring and control capabilities. The DC+ solution streamlined facility management by significantly reducing complexity and providing timely fault notifications directly to the resort's maintenance team. The cloud connectivity minimised the resort IT department's involvement, ensuring seamless and secure remote operation.
Challenges and Expertise
Transitioning from multiple EDGE controllers to a unified cloud-based system required meticulous planning and execution. The Daikin team leveraged their expertise to address the resort's unique requirements and provided continuous technical support throughout the design, installation, and commissioning phases. Furthermore, by adopting DC+ instead of traditional and costly Building Management System (BMS) gateways (e.g., Siemens Desigo), the resort realised substantial savings on controllers, data points, engineering, and ongoing development costs.
About the Daikin DC+
Daikin DC+ is an innovative cloud-based platform designed for advanced remote management of Daikin HVAC systems, simplifying operations and enhancing system reliability. It provides real-time monitoring, proactive fault notifications, and remote troubleshooting, significantly optimising HVAC performance.
- Centralised remote management
- Real-time system monitoring and control
- Immediate fault notifications for rapid response
- Secure cloud connectivity with minimal IT involvement
Outcome
The implementation of Daikin DC+ resulted in dramatically improved operational efficiency for the resort. The facility manager now easily oversees the HVAC systems from a single intuitive platform, enabling faster fault response and reduced downtime. The luxury resort benefits from significant cost savings, simplified maintenance procedures, and improved guest comfort and satisfaction.